What is the ingarden germination guarantee?
Because our care doesn't end with shipping:
Should your seed pad fail to germinate, we will replace it for you.
Uncompromisingly caring. Radically mindful.
Tess & Christian
(Family business from Berlin)
Germ guarantee
You've been growing your microgreens for 7 days or more, but one or more pads aren't germinating? No problem! Simply click through our replacement form.
Fill out the form and receive new pads for free.
Please add the following information so we can process your request quickly:
🌱 Order number
🌱 Microgreen variety and "production number" (e.g. #BOK-010125) - can be found on the back of the packaging.
🌱 a photo of the unsprouted pads
🌱 Optional: Description of the problem
Germination guarantee
Germination tips
1. Use tap water - not filtered water.
Water filters can remove minerals from water. However, plants need certain minerals, such as phosphates, for their growth. If filtered water contains few minerals, this can hinder germination and early plant growth. The pH level of the water also plays a role. Filtered water may have a different pH than untreated water, which can affect the germination process. Most plants prefer a slightly acidic to neutral pH (between 6 and 7). If the pH of the filtered water deviates significantly from this range, it can impair germination.
2. Don't let your seed pads dry out.
Pour approximately 1 liter of tap water (not filtered water). Pour water evenly over each pad until the ceramic tray is filled to the brim and the pads are completely saturated . After that, you do n't need to add any more water until harvest in 5-7 days . However, keep an eye on the water level if the air is too dry.
If you don't want to harvest the microgreens after 7 days, add water to the tray from the side . You should harvest and eat the microgreens after 14 days at the latest, or keep them fresh in an airtight container in the refrigerator.
3. Do not place the in-garden in direct sunlight.
Ingarden should only be used indoors and works best in shady locations at room temperature . For best results, do not place your Ingarden in direct sunlight or in areas with high temperatures.
4. Set the timer correctly
For optimal results, we recommend activating the timer. Simply press the timer button (see image) for 3 seconds until the light briefly switches off and then back on.
Tip : We recommend synchronizing your ingarden with your personal sleep cycle . Simply start your ingarden's light cycle when you wake up, and it will automatically switch off 12 hours later when you go to sleep.
Frequently Asked Questions
- This guarantee covers defects in materials and workmanship as well as the germination of the seeds for one year from the date of purchase from our website or an authorized dealer.
- ingarden can replace a non-germinating seed pad with another seed pad of its choice.
- This guarantee does not cover problems arising from the following reasons: cultivation in a system other than ingarden, germination of seeds not supplied by ingarden, failure to follow instructions, improper use, use of materials not supplied or recommended by ingarden.
This warranty excludes all accidental or consequential damages.
